Router setup and configuration
We connect and configure your modem and router, set up a secure password, and make sure your internet is running properly.
Wi-Fi and internet setup
Wi-Fi setup that actually works
We fix dropouts, dead zones, and slow speeds in your home. New router setup, mesh networks, and full home Wi-Fi coverage at a time that suits you.
No fixNo fee on eligible repairs
7 daysHome appointments available
Plain EnglishClear advice before work starts
No fix, no fee
If we cannot complete an eligible repair, you do not pay for the visit.
We come to you
No unplugging everything or carrying your computer to a shop.
Clear, practical help
Your technician explains the issue and options before work goes ahead.
What's included
Wi-Fi and internet help included in your visit
Dead zone and dropout fixes
We diagnose where your signal drops out and recommend practical solutions, including mesh extenders and access point placement.
Device connection
We connect your computers, phones, tablets, printers, and smart TVs to your Wi-Fi so everything works without you having to guess passwords.
Network security check
We check your router settings for weak passwords, outdated firmware, and open ports that could leave your home network exposed.
Process
How we fix your Wi-Fi
1
Book online or call
Tell us what is going wrong with your internet. Choose a time that works for you.
2
We come to your home
A technician visits, runs a signal test, and checks your modem, router, and network settings.
3
We explain the fix
We walk you through what is causing the problem and what we plan to do before starting any work.
4
We test before leaving
We verify your connection speed and coverage across the rooms you use most before we pack up.
Transparent pricing
Clear minimum booking charges before we arrive
Most service visits start with a standard booking. If the job needs extra time, hardware, software, or specialist recovery, your technician explains the options before extra work goes ahead.
View full pricingStandard Service
$160
Scheduled visit at your preferred time
Minimum booking charge
Priority Service
$210
Same-day visit
Minimum booking charge
Why Geeks at Door
Calm, practical help for the tech that runs your day
1
We come to you
Your technician visits your home, so you do not need to pack up cables, screens or accessories.
2
Plain English diagnosis
We explain what is happening, what your options are, and what is worth doing before work begins.
3
No fix, no fee
Eligible jobs are covered by a straightforward promise: if we cannot fix it, you do not pay for the service.
4
Practical repairs
We focus on sensible fixes that match the age, value and condition of your device.
5
Help beyond the repair
We test the result with you, answer questions, and show you what to watch for next.
Service areas
Local computer help across major service areas
We support homes and small businesses across our core Australian service areas, with friendly technicians and clear booking options.
FAQ
Wi-Fi and internet setup FAQ
Yes. We set up and configure mesh systems from brands like Google Nest, Eero, and TP-Link. We place nodes for the best coverage and make sure they all work together.
We work with whatever internet connection you have, including NBN, cable, and fixed wireless. We configure the router connected to your NBN device and can help you understand what is causing slow speeds.
Yes. We connect computers, phones, tablets, smart TVs, printers, and other devices to your Wi-Fi and make sure each one has the right settings.
We can test your speeds, check your router settings, and identify whether the problem is with your equipment or your internet plan. If it is a plan issue, we will let you know.
We check your router password strength, update firmware if needed, and make sure your network is not broadcasting in a way that invites unwanted access.
Ready to get it sorted?
Book friendly computer help at home
Tell us what is happening and we will match your booking to the right kind of support. Clear pricing, plain English, no fix, no fee on eligible jobs.