New phone and tablet setup
We set up your new device, sign in to your accounts, and transfer your contacts, photos, and apps from your old phone.
Phone and tablet support
Phone and tablet help at your door
We help with setup, slow performance, app problems, and data transfer for iPhones, iPads, Android phones, and Samsung tablets.
No fixNo fee on eligible repairs
7 daysHome appointments available
Plain EnglishClear advice before work starts
No fix, no fee
If we cannot complete an eligible repair, you do not pay for the visit.
We come to you
No unplugging everything or carrying your computer to a shop.
Clear, practical help
Your technician explains the issue and options before work goes ahead.
What's included
Phone and tablet support included in your visit
Slow performance fixes
We check storage, background apps, and settings that are draining your battery or making your phone run slowly.
Data transfer and backup
We move your contacts, photos, messages, and files between devices and help you set up automatic cloud backups.
App and connectivity help
We fix app crashes, email issues, Wi-Fi problems, Bluetooth pairing, and anything else stopping your phone from working properly.
Process
How phone and tablet support works
1
Book online or call
Tell us what is going wrong with your phone or tablet. We will confirm a time that works for you.
2
We come to your home
A technician visits with the tools needed to diagnose the problem and get your device working properly.
3
We explain what we find
We tell you what is causing the issue and what we plan to do before making any changes.
4
We test before leaving
We check that your device is working properly and that your accounts, apps, and contacts are all in order.
Transparent pricing
Clear minimum booking charges before we arrive
Most service visits start with a standard booking. If the job needs extra time, hardware, software, or specialist recovery, your technician explains the options before extra work goes ahead.
View full pricingStandard Service
$160
Scheduled visit at your preferred time
Minimum booking charge
Priority Service
$210
Same-day visit
Minimum booking charge
Why Geeks at Door
Calm, practical help for the tech that runs your day
1
We come to you
Your technician visits your home, so you do not need to pack up cables, screens or accessories.
2
Plain English diagnosis
We explain what is happening, what your options are, and what is worth doing before work begins.
3
No fix, no fee
Eligible jobs are covered by a straightforward promise: if we cannot fix it, you do not pay for the service.
4
Practical repairs
We focus on sensible fixes that match the age, value and condition of your device.
5
Help beyond the repair
We test the result with you, answer questions, and show you what to watch for next.
Service areas
Local computer help across major service areas
We support homes and small businesses across our core Australian service areas, with friendly technicians and clear booking options.
FAQ
Phone and tablet support FAQ
Yes. We help with Apple iPhones, iPads, Android phones, and Samsung tablets. We cover setup, transfers, app issues, and general support.
Yes. We transfer contacts, photos, apps, and settings from your old device to your new one, whether you are switching between iPhone and Android or staying on the same platform.
In many cases, yes. We check storage, background app activity, and settings that slow phones down over time and apply fixes that are appropriate for your device.
Yes. We set up Apple ID, iCloud, and Google accounts, and configure automatic backups so your data is protected.
We focus on software setup, configuration, and support rather than physical repairs. For cracked screens or hardware damage, we can point you in the right direction.
Ready to get it sorted?
Book friendly computer help at home
Tell us what is happening and we will match your booking to the right kind of support. Clear pricing, plain English, no fix, no fee on eligible jobs.