Optimise startup and shutdown
We identify and disable unnecessary startup programs so your PC boots and shuts down significantly faster.
Physical and software clean in one visit
A health spa for your computer
Computers slow down over time. It is completely normal and entirely fixable. Our PC tune-up service comes to your home and gets your computer running like it should again.
No fixNo fee on eligible repairs
7 daysHome appointments available
Plain EnglishClear advice before work starts
No fix, no fee
If we cannot complete an eligible repair, you do not pay for the visit.
We come to you
No unplugging everything or carrying your computer to a shop.
Clear, practical help
Your technician explains the issue and options before work goes ahead.
What's included
What is included in our PC tune-up
Install updates
Microsoft and software updates fix known issues, patch security vulnerabilities and improve overall performance.
Remove unwanted programs and junk
We remove unnecessary programs, trialware, temporary files, browser cache and old downloads to free up resources.
Hard drive health check
We run a diagnostic check on the hard drive to identify early warning signs of failure.
Physical dust removal
We remove dust from fans, heatsinks and vents so the machine runs cooler, quieter and faster.
Process
How your tune-up works
1
Book online or call
Book through our website or call 1300 238 909. We will confirm a time that suits you, same-day or next day in most areas.
2
Technician arrives
Your local Geeks at Door technician arrives at your home with everything needed for the full tune-up.
3
Full tune-up completed
We complete the physical and software clean-up on-site. You can watch, ask questions, or get on with your day.
4
Walk-through and done
We walk you through everything we found and everything we did in plain English before we leave.
Transparent pricing
Clear minimum booking charges before we arrive
Most service visits start with a standard booking. If the job needs extra time, hardware, software, or specialist recovery, your technician explains the options before extra work goes ahead.
View full pricingStandard Service
$160
Scheduled visit at your preferred time
Minimum booking charge
Priority Service
$210
Same-day visit
Minimum booking charge
Why Geeks at Door
Calm, practical help for the tech that runs your day
1
We come to you
Your technician visits your home, so you do not need to pack up cables, screens or accessories.
2
Plain English diagnosis
We explain what is happening, what your options are, and what is worth doing before work begins.
3
No fix, no fee
Eligible jobs are covered by a straightforward promise: if we cannot fix it, you do not pay for the service.
4
Practical repairs
We focus on sensible fixes that match the age, value and condition of your device.
5
Help beyond the repair
We test the result with you, answer questions, and show you what to watch for next.
Service areas
Local computer help across major service areas
We support homes and small businesses across our core Australian service areas, with friendly technicians and clear booking options.
FAQ
Physical and software clean in one visit FAQ
Most tune-ups are completed within one to two hours on-site. If the computer has a large backlog of updates or significant dust build-up, it may take a little longer.
Yes. We only remove programs and files that are unnecessary or redundant, and we always check with you before removing anything that could be wanted.
In most cases, yes. If the slowness is caused by ageing hardware, we will let you know honestly and can recommend an upgrade or replacement if needed.
Yes. We tune up both desktops and laptops. Physical dust removal on laptops focuses on the vents and fan area.
No. Our tune-up improves performance while keeping your files, settings and programs as they are. It is a clean-up, not a wipe.
Ready to get it sorted?
Book friendly computer help at home
Tell us what is happening and we will match your booking to the right kind of support. Clear pricing, plain English, no fix, no fee on eligible jobs.