Hard drive recovery
We assess mechanical HDDs and solid-state drives from desktops, laptops, external portable drives and desktop drives.
Urgent data recovery help
Lost files? Often, they're not gone.
Lost important files, photos or documents? Do not panic, but do act fast. The sooner you stop using the device and contact us, the better your chances of a full data recovery.
No fixNo fee on eligible repairs
7 daysHome appointments available
Plain EnglishClear advice before work starts
No fix, no fee
If we cannot complete an eligible repair, you do not pay for the visit.
We come to you
No unplugging everything or carrying your computer to a shop.
Clear, practical help
Your technician explains the issue and options before work goes ahead.
What's included
Devices and files we recover from
SSD data recovery
We tackle logical errors, firmware corruption, sudden SSD failure, NVMe and M.2 drives where recovery is possible.
Memory card recovery
We help with SD cards, microSD cards, accidental camera formats, corrupted cards, photos and videos.
Documents, photos, videos and more
If it was stored on your device, we will do everything possible to recover it across common file types.
Important: stop using your device now
Every action on the affected drive can overwrite recoverable data. Follow these steps immediately.
- Do not save, download or install anything on the affected device.
- Do not attempt DIY recovery software.
- Do not keep turning the device on and off, especially if you hear clicking or grinding.
- Call us immediately on 1300 238 909.
Transparent pricing
Clear minimum booking charges before we arrive
Most service visits start with a standard booking. If the job needs extra time, hardware, software, or specialist recovery, your technician explains the options before extra work goes ahead.
View full pricingStandard Service
$160
Scheduled visit at your preferred time
Minimum booking charge
Priority Service
$210
Same-day visit
Minimum booking charge
Why Geeks at Door
Calm, practical help for the tech that runs your day
1
We come to you
Your technician visits your home, so you do not need to pack up cables, screens or accessories.
2
Plain English diagnosis
We explain what is happening, what your options are, and what is worth doing before work begins.
3
No fix, no fee
Eligible jobs are covered by a straightforward promise: if we cannot fix it, you do not pay for the service.
4
Practical repairs
We focus on sensible fixes that match the age, value and condition of your device.
5
Help beyond the repair
We test the result with you, answer questions, and show you what to watch for next.
Service areas
Local computer help across major service areas
We support homes and small businesses across our core Australian service areas, with friendly technicians and clear booking options.
FAQ
Urgent data recovery help FAQ
Yes. Recovering data from failed or crashed hard drives is one of our most common services. The key is to stop using the device and contact us as soon as possible.
Recovery success depends on the cause of the data loss, how long ago it happened, and whether the device has been used since. We give an honest assessment before work begins.
Simple logical recoveries can often be completed in a single visit. More complex cases involving physical damage, firmware corruption, or RAID failures may take longer.
Stop using the device immediately. Do not save anything to it, install recovery software, or keep turning it on and off. Call us straight away on 1300 238 909.
Our primary data recovery focus is computers, laptops, external hard drives, SSDs, and memory cards. For phones or tablets, call us and we can advise on the best path forward.
Ready to get it sorted?
Book friendly computer help at home
Tell us what is happening and we will match your booking to the right kind of support. Clear pricing, plain English, no fix, no fee on eligible jobs.