Unboxing and physical setup
We get the device out of the box, connect the essentials, and make sure the basics are ready before configuration begins.
New computer setup at home
New device, set up the right way
Just got a new computer? Brilliant. We handle every part of the setup so you can start enjoying it straight away, from unboxing to walkthrough.
No fixNo fee on eligible repairs
7 daysHome appointments available
Plain EnglishClear advice before work starts
No fix, no fee
If we cannot complete an eligible repair, you do not pay for the visit.
We come to you
No unplugging everything or carrying your computer to a shop.
Clear, practical help
Your technician explains the issue and options before work goes ahead.
What's included
What is included in our computer setup service
Wi-Fi, printer and Bluetooth setup
We connect your network, printer, Bluetooth devices and everyday peripherals so the new computer is practical from day one.
Email, accounts and software
We create or migrate user accounts, set up email, install essential software and apply Windows or macOS updates.
Data transfer from old computer
We transfer documents, photos, music, emails, browser bookmarks and other files from your old computer.
Security, backup and walkthrough
We set up security, create a backup plan, and walk you through the device before we leave.
Coverage
All brands and operating systems covered
AppleHPDellLenovoAsusAcerSamsungWindowsmacOS
Transparent pricing
Clear minimum booking charges before we arrive
Most service visits start with a standard booking. If the job needs extra time, hardware, software, or specialist recovery, your technician explains the options before extra work goes ahead.
View full pricingStandard Service
$160
Scheduled visit at your preferred time
Minimum booking charge
Priority Service
$210
Same-day visit
Minimum booking charge
Why Geeks at Door
Calm, practical help for the tech that runs your day
1
We come to you
Your technician visits your home, so you do not need to pack up cables, screens or accessories.
2
Plain English diagnosis
We explain what is happening, what your options are, and what is worth doing before work begins.
3
No fix, no fee
Eligible jobs are covered by a straightforward promise: if we cannot fix it, you do not pay for the service.
4
Practical repairs
We focus on sensible fixes that match the age, value and condition of your device.
5
Help beyond the repair
We test the result with you, answer questions, and show you what to watch for next.
Service areas
Local computer help across major service areas
We support homes and small businesses across our core Australian service areas, with friendly technicians and clear booking options.
FAQ
New computer setup at home FAQ
A standard home computer setup typically takes one to two hours depending on the number of programs to install, files to transfer and peripherals to connect.
Yes. We transfer documents, photos, music, emails, browser bookmarks and other personal files. Just have your old computer available when we arrive.
Absolutely. Our technicians are experienced with both Windows PCs and Apple Macs, including macOS, iCloud, Mac software and home network setup.
We are always here to help. You can call us anytime on 1300 238 909 or book a follow-up appointment if you need further guidance.
Yes. This is one of our most common requests. We explain everything clearly, set up the device to be simple and accessible, and make sure you feel confident before we leave.
Ready to get it sorted?
Book friendly computer help at home
Tell us what is happening and we will match your booking to the right kind of support. Clear pricing, plain English, no fix, no fee on eligible jobs.