Component replacement
Hard drive, RAM, graphics card, power supply, laptop battery, laptop screen and optical drive replacement where supported.
On-site hardware diagnosis and repair
Hardware faults, diagnosed and fixed in your home
Hardware faults are serious. A failing component can cause data loss or permanent damage if left unchecked. We identify the exact faulty part and explain the next step.
No fixNo fee on eligible repairs
7 daysHome appointments available
Plain EnglishClear advice before work starts
No fix, no fee
If we cannot complete an eligible repair, you do not pay for the visit.
We come to you
No unplugging everything or carrying your computer to a shop.
Clear, practical help
Your technician explains the issue and options before work goes ahead.
What's included
Our hardware repair services
Motherboard diagnosis
We identify whether the motherboard is the root cause and advise the best path forward, including repair, replacement or component advice.
Overheating and cooling repair
We restore your cooling system so your machine runs cooler, quieter, and faster.
Root-cause diagnosis
We identify exactly which component has failed so you get the right fix, not a guess.
Coverage
Brands we service
HPDellLenovoAcerAsusAppleSamsungToshiba
Transparent pricing
Clear minimum booking charges before we arrive
Most service visits start with a standard booking. If the job needs extra time, hardware, software, or specialist recovery, your technician explains the options before extra work goes ahead.
View full pricingStandard Service
$160
Scheduled visit at your preferred time
Minimum booking charge
Priority Service
$210
Same-day visit
Minimum booking charge
Why Geeks at Door
Calm, practical help for the tech that runs your day
1
We come to you
Your technician visits your home, so you do not need to pack up cables, screens or accessories.
2
Plain English diagnosis
We explain what is happening, what your options are, and what is worth doing before work begins.
3
No fix, no fee
Eligible jobs are covered by a straightforward promise: if we cannot fix it, you do not pay for the service.
4
Practical repairs
We focus on sensible fixes that match the age, value and condition of your device.
5
Help beyond the repair
We test the result with you, answer questions, and show you what to watch for next.
Service areas
Local computer help across major service areas
We support homes and small businesses across our core Australian service areas, with friendly technicians and clear booking options.
FAQ
On-site hardware diagnosis and repair FAQ
You do not need to take it anywhere. Geeks at Door sends a technician directly to your home or office. We bring the tools and expertise to you.
A few clues point firmly to hardware: the computer will not turn on at all, it makes clicking or grinding noises, the screen is blank despite the computer running, or it overheats and shuts down without warning.
Yes. The cause could be a faulty power supply, a dead battery, a failed motherboard, or a loose internal connection. We diagnose it on-site and advise the best path forward.
In most cases we replace only the specific faulty component. A full replacement is only suggested when the cost of repair genuinely exceeds the value of the machine.
Our technicians carry the most commonly needed parts, including hard drives, RAM, thermal paste, and laptop batteries. Less common parts can be sourced for a follow-up visit.
Ready to get it sorted?
Book friendly computer help at home
Tell us what is happening and we will match your booking to the right kind of support. Clear pricing, plain English, no fix, no fee on eligible jobs.