The Two Biggest Threats You Need to Know
1. Phishing: The Fake Login Trap
Phishing emails are designed to trick you into giving away your details.
They often look like they come from trusted companies such as banks, delivery services, or internet providers.
How it works
- You receive an email saying there is a problem
- You are asked to log in urgently
- The link takes you to a fake website
The moment you enter your details, they are stolen.
2. Malware: The Hidden Threat
Malware is dangerous software hidden in files or links.
Common examples
- Invoice attached emails
- Delivery update messages
- Download links or ZIP files
What happens
- You open the file
- Malware installs silently
- Your data can be stolen or locked with ransomware
Warning Signs Most People Miss
Generic Greeting
Example: "Dear Customer" instead of your name.
Urgency and Fear
Example: "Your account will be suspended in 1 hour".
Suspicious Links
Hover over links before clicking so you can see where they really go.
Fake-looking
telstra-support-login.net
Official
telstra.com.au
Mismatch in Information
If a billing email arrives, open the official app or website yourself instead of trusting the email.
Simple 3-Step Protection Plan
Step 1
Stop and Think
Never click links in unexpected emails.
Step 2
Verify Independently
Go directly to the official website or app. Do not use email links.
Step 3
Secure Your Device
- Keep software updated
- Use antivirus
- Enable 2-factor authentication
If You Already Clicked a Scam Link
Act immediately:
- 1Disconnect your internet
- 2Change passwords from another device
- 3Contact your bank
- 4Run a full antivirus scan
When It's Not Clear
Most people are unsure whether an email is real or fake.
Scammers rely on hesitation and confusion.
If you want help securing your computer, phone, or accounts, you can book support directly or browse our tech support services and pricing first.
Local Tech Support in Adelaide
At Geeks at Door, we provide in-home tech support across Adelaide. Whether you're dealing with slow internet, Wi-Fi issues, or suspicious emails, we come to you and fix it on the spot.
We help customers across Adelaide suburbs with:
- Slow or unstable internet connections
- Wi-Fi setup and mesh systems
- Virus and malware removal
- Email and scam verification
We regularly assist customers in suburbs across Adelaide including Glenelg, Norwood, Prospect, Mawson Lakes, and surrounding areas.
No confusing tech talk, just simple, reliable help. You can also book a home visit if you'd like us to check things in person, or browse our tech support services.
We Can Check It For You
Need Help in Adelaide?
If you're in Adelaide and your internet is slow or something doesn't feel right, we can fix it for you at home.
Book a visit today and get it sorted properly.
Standard Service
$160
Same-Day Priority
$210
Frequently Asked Questions
How do I know if an email from Telstra is real?
Legitimate emails will not ask for your password. Always verify through the official app or website.
What should I do if I clicked a phishing link?
Change your passwords immediately, enable 2-factor authentication, and scan your device.
Can scammers make emails look real?
Yes. Modern scams use AI and branding to look almost identical to real companies.
Is opening an email dangerous?
Usually no, but clicking links or downloading attachments can be very risky.
Do you provide tech support in Adelaide?
Yes, Geeks at Door provides in-home tech support across Adelaide, helping with internet issues, device setup, and scam protection.